Terms of car rentals

General Rental Information

• Our company has the right depending on the availability of its fleet to provide a different type of car from that of the initial booking with a corresponding or larger category.
• Prices are calculated based on delivery / collection at the same rental location. Rental days are calculated on a 24-hour basis upon delivery of the vehicle. There is a mixed period of two (2) hours upon delivery. Delays of more than two (2) hours will be charged an additional day.
• No service will be provided for any unconfirmed booking.

Payment methods

• The lease can be paid in cash or by credit card at the beginning of the lease. ON TIME accepts any VISA and MASTERCARD type card.

Driver age

• For car categories A & B the minimum age is 23 years and two (2) years of experience from obtaining a driver’s license.
• For category BB & C the minimum age is 23 years and two (2) years of experience from obtaining a driver’s license.
• For the other car categories the minimum age is 25 years.

Driving license

• A valid Greek, European (for EU countries) or International (for non-EU countries) driving license. For more information over the accepted Driving License per country of origin, please refer to the following.
  • EU Nationals (including Norway, Iceland, United Kingdom of Great Britain and N. Ireland, Switzerland & Liechtenstein nationals), USA, Australia, Canada. (Driver Must Hold a National Driving License)
  • Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Costa Rica, Côte d’Ivoire, Cuba, Democratic Republic of the Congo, Ecuador, Georgia, Ghana, Guyana, Holy See, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Monaco, Mongolia, Montenegro, Morocco, Niger, Pakistan, Peru, Philippines, Qatar, Republic of Korea, Republic of Moldova, Russian Federation, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, Tajikistan, Thailand, North Macedonia, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela (Bolivarian Republic of), Vietnam, Zimbabwe. (Driver Must Hold Only card-type National Driving License)
  • All other countries. (Driver Must Hold Both National AND International Driving License)

Deductible amount

• Upon receipt of the vehicle, our authorized staff member may need your credit card information as a guarantee for renting the vehicle. Our company has the right to pre-authorize your credit card deductible amount of € 300.00 which is returned after the end of the rental. The release of the amount can take up to fifteen (15) days depending on the issuing bank of the card, from the end of the lease of the vehicle.

Fuel policy

• The fuel of the car upon collection should be exactly the same as it was at delivery. Otherwise the renter is charged with the same amount in fuel value which is missing.

Insurance

• All On Time authorized car drivers are insured against third parties for death, personal injury, property damage, roadside assistance and theft insurance. Coverage is subject to the general terms of On Time’s contract with its Insurance Company.
• Collision Damage Waiver (CDW)
  • The renters liability for damage to the rented vehicle, can be reduced under the condition that the Greek Traffic Law is not violated, to a minimum charge of:
    • 650 € for categories A and B
    • 850 € for categories BB, C and D
    • 1,000 € for the other categories
• Full Damage Waiver (FDW)
  • All our vehicles are provided with the possibility of full insurance without an amount of driver’s liability that covers all repair costs in the event of an accident. FDW is optional and you can request it even before the rental starts. The cost of FDW depends on the car category you have chosen for rent.
• The above insurances do not cover damage caused by violations of the Traffic Code (KOK), as well as damages caused to wheels, tires, crystals, mirrors, to the underside and the interior of the vehicle.
  • Towing and key loss costs are not covered.
  • Insurance does NOT cover losses:
    • When the driver causes an accident under the influence of drugs or alcohol.
    • If the driver of the vehicle is not authorized as a driver in the lease.
    • If the renter does not take all the necessary precautions to ensure that the vehicle is safe to park, e.g. car lock.
• After the end of the rental in case you have been fined, such as calling for speeding or calling for illegal parking or any other fine, our company will try to contact you when the authorities ask for the driver’s name. This can happen months after the rental and you will have to pay the administrative costs as well as the initial charge.
• In each case of accident the driver is charged with file costs € 15.00, without the possibility of a refund.

EXTRA

• Additional driver/s: Daily charge 0.00 € for each additional driver.
• There is NO charge for delivery of the car at the airport.
• There is a charge for delivery of the car outside of working hours: 25.00 €.
• Child Seats: Available free of charge only upon reservation.

Reservation Change

• Changing your reservation will result in a recalculation of the price, according to the availability conditions, as well as the prices set by the market during the given period.

Reservation Cancellation – NO SHOW

• In case of cancellation of the reservation, made by the renter from the ON TIME website, in a period of less than 20 days from the scheduled rental date, our company has the right to request from the renter the amount of the deposit or in case bank deposit of the deposit our company has the right to withhold the amount.
• In case the renter does not show up on the agreed day and time without prior notice via email or telephone, ON TIME cancels the reservation after three (3) hours.

Transportation by ship

• Transportation of the vehicle by ship is prohibited.

Leasing abroad

• Leasing abroad is not allowed.

Taxes

• All prices and charges listed on the form are charged with all necessary taxes and VAT.