Privacy Policy

1.Welcome:

At  On Time Rent a Car Samos, we want you to know and have control over the data you share with us and what we do with these data. The following text (referred to as the Privacy Policy) explains what data we collect, how we use it, as well as your rights. Our activities include:

• Providing short-term car and equipment rental services.
• Providing fleet management services.

This Privacy Policy covers the information we collect from you in relation to the above business activities.

2.Data Controller and Types of Data Collected:

The company SIDERIS EVANGELOS & CO. L.P. – On Time Rent a Car Samos, located at Archiepiskopou Kyrillou 4, 83100, Samos, is responsible for processing and collecting your data.

The company SIDERIS EVANGELOS & CO. L.P. – On Time Rent a Car Samos (hereinafter referred to as On Time Rent a Car Samos), in the context of providing its services, may collect and process the following personal data of yours:

2.1 Personal Information:

Full Name	Home Address
Date of Birth	Phone Number
Accommodation Address in Samos	Email Address
City of Residence	Passport Details
Country of Residence	Driving License Details

2.2 Rental Information:

Booking Location	Rental Duration
Rental Location	Details of additional Drivers
Pickup Location	Charges Made

3.Sources of Collection:

We can collect your personal data from:

• Our website.
• Telephone reservations and customer service points.
• Your bookings through our partners or travel agencies, or generally car rental providers.

 

Cookies:

Our website does not use cookies; however, it contains links that connect to third parties (e.g., Facebook, Instagram, etc.). These websites may have their own cookies, which we cannot control. For more information, visit the privacy policy of the third parties.

4.Note: Google Products

We use services provided by Google, such as Google Analytics, to understand how our website is used and to improve the user experience. These services collect data such as your IP address, browser type, session duration, and page interactions in an anonymized form. These pieces of information are processed by Google, which creates reports about the website activity for webmasters and provides other services related to the website and internet usage.

4.1 Data Collection by Google:

• Google Analytics: Collects anonymized data about how visitors use the site. This may include information about your device, browser, IP address (in a way that does not identify you), and statistics on website usage.

• Other Google Products: Depending on the specific Google products we use, additional or similar data as described by their respective privacy policies may be collected.

4.2 How We Use This Information:

• To better understand how visitors interact with our website.
• To improve our website, ensuring that content is presented in the most effective manner for you and your device.
• To identify patterns that can guide marketing strategies and website development.

4.3 Your Choices and Control:

Users can control the information provided to us by Google through various means:

• Adjusting your internet browser settings to reject cookies or to delete cookies after your visit.

• Using the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data about your visits.

4.4 No Direct Collection of Personal Data:

Our website does not directly collect, store, or use personal data or cookies for our operations beyond what is necessary for the functioning of Google’s products. The use of Google’s services is intended to enhance the functionality of the website and analyze how users interact with our site, without directly collecting personal information from our visitors.

5.Why We Collect Them:

 5.1 Service Provision

On Time Rent a Car Samos collects your data to enter into a necessary car rental agreement, as well as to provide telephone or electronic customer service.

On Time Rent a Car Samos collects your data to conduct checks and prevent fraud during transactions with its customers, as well as to verify the authenticity of its reservations.

Legal reasons: For the execution of the contract and/or servicing requests related to our customers’ bookings.

5.2 Communication

For confirmed customers of On Time Rent a Car Samos, to send personalized communication through various channels, such as email/SMS/Viber/WhatsApp.

Legal reasons: For timely information and resolution of issues related to our customers’ car rentals.

 5.3 Marketing:

We use your Personal Data to perform evaluations of our services and/or to provide offers through various means, such as email.

Legal reasons: To promote our products and services that may interest our customers, after they have given their consent.

 5.4 For the proper functioning of our systems.

Legal reasons: Proper functioning of our systems, to provide our services to our customers.

6.Other Related to Our Privacy Policy:

Payment Information

On Time Rent a Car Samos does NOT collect payment card details. Transactions are made with approved POS machines, which only the payment confirmation slip as printed on the POS machine is collected.

Communication

On Time Rent a Car Samos does NOT record calls between itself and its customers. Communications through other means are not shared with third parties and remain data only within it.

7.Who We Share Them With:

Your personal data are collected and further processed by the authorized teams of On Time Rent a Car Samos, with full respect for your privacy. Within the context of providing On Time Rent a Car Samos’s services, recipients of your personal data may be the following categories of our partners:

• Partner car rental companies, in the context of facilitating your rental.

• Police authorities and any other administrative, judicial, or public authority or, in general, legal, or natural person to whom, based on law or judicial decision, On Time Rent a Car Samos may have a related obligation or right to disclose such data.

Note: On Time Rent a Car Samos does not transfer personal data for sales purposes to third parties.

8.How Long We Keep Them:

Your personal data are retained only for as long as is necessary for the purposes of processing in accordance with applicable laws and are not kept for longer than the period specified by current legislation.

9.Your Rights

On Time Rent a Car Samos is obligated by law to manage and respond to customer requests related to the protection of personal data.

You can check, correct, and/or delete your data at any time through communication with our company.

According to personal data protection legislation, you have and can exercise the following rights, after verifying your identity:

• The right of access,
• The right to correction of inaccurate personal data.

As well as provided the conditions of the legislation are met:

• The right to erasure,
• The right to data portability,
• The right to restrict processing,
• The right to withdraw the consent you have given us.

In case of exercising your rights, these requests will be forwarded to third-party recipients to whom this data has been disclosed, within the context of providing On Time Rent a Car Samos’s services.

The exercise of the above rights is made by submitting a relevant document, to which we undertake to respond in every case within (1) one month from the time we receive your request. However, if your request is complex or there is a large number of requests, we will inform you within the month if we need to take an extension of another (2) two months within which we will respond to you.

10.Changes:

On Time Rent a Car Samos may modify parts of its Privacy Policy without directly informing its customers. In cases of significant changes, we will post relevant information on our website.

We encourage you to visit our Privacy Policy regularly, for your information about our Privacy Policy.

11.Contact Information:

In case of questions, please contact the following communication means:

Phone Numbers: (0030) 6982304581, (0030)6972367662.

Email: info@ontimerentacar.gr